LUMA Privacy Policy
Last Updated: September 23, 2026
LUMA respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how LUMA collects, uses, and protects information when you interact with our website, services, or SMS communications.
Information We Collect
LUMA may collect information that you voluntarily provide, including your name, business name, email address, phone number, website information, and other information you provide when communicating with us.
If you consent to receive SMS messages from LUMA, we may also collect your mobile phone number, SMS opt-in status, consent records, and information contained in communications between you and LUMA.
How We Use Your Information
LUMA may use your information to:
- Respond to questions and inquiries.
- Provide information about LUMA's website development and management services.
- Follow up after a phone conversation or inquiry.
- Schedule or confirm meetings.
- Communicate about website projects and services.
- Provide customer support and project or account updates.
- Maintain records of SMS consent and opt-out requests.
SMS Communications
LUMA may send SMS messages to individuals who have provided consent to receive text messages from LUMA.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact support@getlumawebsites.com.
Consent to receive SMS messages is not a condition of purchasing LUMA's services.
Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, shared, or transferred to third parties or affiliates for their marketing or promotional purposes.
LUMA may use service providers that assist in operating communications and business systems when necessary to provide LUMA's services. These providers may process information only as necessary to perform services on LUMA's behalf.
Information Sharing
LUMA does not sell personal information.
LUMA may disclose information when reasonably necessary to operate its services, comply with applicable law or legal process, protect its rights or users, or work with service providers performing functions on LUMA's behalf.
Any permitted sharing described above excludes SMS opt-in data and consent for third-party or affiliate marketing or promotional purposes.
Data Security
LUMA uses reasonable measures designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure.
Your Choices
You may contact LUMA to request that information you provided be updated or corrected.
You may withdraw consent to receive SMS messages at any time by replying STOP to a LUMA text message.
Changes to This Privacy Policy
LUMA may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.
Contact Us
For questions about this Privacy Policy or LUMA's privacy practices, contact: